Privacy

This Privacy Policy explains how SYSDOP LLC (“SYSDOP”, “the Company”, “we”, “us”) collects, uses, stores and protects personal information when you visit our websites (sysdop.com and sysdop.do) or use our server administration, hosting, domain and colocation services. By accessing our websites or using our services you consent to the practices described in this policy.

1. Who we are

SYSDOP LLC is a limited liability company registered in the State of Wyoming, United States, with its registered office at Rock Springs, WY 82901. SYSDOP LLC is the data controller responsible for the information described here. For any privacy question or request, contact us at email us, by phone at call us, or through our contact form.

2. Definitions

• Company: SYSDOP LLC, the provider of the services.
• Customer / You: the individual or organization that accesses our websites or uses our services.
• Personal Data: any information that identifies or can identify a natural person.
• Service: the websites, server administration, hosting, domains and colocation we provide.
• Device: any computer or phone used to access the Service.
• Cookie: a small file stored on your device used for technical functionality.
• Third-party service: a provider (such as a datacenter operator or payment processor) that helps us deliver the Service.

3. Information we collect

We only collect what we need to provide and support our services:

• Contact details you give us: name, email, phone or WhatsApp number, company and the content of your messages.
• Billing information needed to process payments. Card and wallet details are handled by our payment processors; we never store full card numbers on our systems.
• Service and technical data: domain names, server configuration, IP addresses and operational logs required to run, secure and troubleshoot the services you contract.
• Website usage data: basic, privacy-respecting access logs (such as IP, browser and pages requested) used for security and to keep the site working.

4. How we use your information

• To deliver, configure, optimize and support the services you request.
• To respond to your enquiries and provide technical support.
• To process payments, invoices and renewals.
• To protect our infrastructure and customers against abuse, fraud and security threats.
• To comply with our legal and contractual obligations.

5. Sharing your information

We do not sell your personal information. We share it only with parties that help us operate, and only as needed:

• Datacenter operators that house the equipment behind our services.
• Payment processors that handle billing.
• Infrastructure and software providers strictly for operating the services.
• Authorities, when required by valid legal process.

6. Email communications

We use your email to manage your services, send invoices and respond to support requests. Any marketing email includes an unsubscribe link, and you may opt out at any time. We maintain a zero-tolerance policy toward spam and never share your address for unsolicited messaging.

7. Data retention

We keep personal information for as long as your account or service is active, and afterwards only for the period required to meet legal, accounting, security and dispute-resolution obligations. When data is no longer needed, we delete or anonymize it.

8. Security

We apply technical and organizational measures to protect your information, including access controls, SSL encryption in transit, monitoring and hardened infrastructure. Payment card details are never stored on our servers. No method of transmission or storage is completely secure, but we work continuously to protect your data.

9. Cookies

Our websites are built to be lightweight and do not use advertising or third-party tracking cookies. We use only the minimum technical storage required for the site to function and to remember basic preferences such as your chosen language. We never place personally identifiable information in cookies.

10. Your rights (GDPR)

If you are in the European Economic Area, you have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. We process personal data on the lawful bases of contract performance, legitimate interest, legal obligation and consent. To exercise any right, contact email us; we respond within the timeframe required by law.

11. California privacy rights (CCPA)

If you are a California resident, you may request access to the personal information we hold about you, request its deletion, and request that we do not sell it. We do not sell personal information. We will respond to verifiable requests within the period set by law, and you will not be discriminated against for exercising these rights.

12. International transfers

Our services run from datacenters in the United States and Europe. Where information is transferred across borders, we take reasonable steps to ensure it remains protected in line with this policy.

13. Children

Our services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will remove it.

14. Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the latest revision, and material changes are posted on this page.

15. Contact

Questions about this policy or your data? Email email us, call call us, or use our contact form.